Aisha has been a loan officer for over twenty years and her client base comes from past client referrals, as well as from real estate agents.
Review by OkiFromPluto NoOne Rating:
I was working with a lender that shall remain anonymous when I met Alex Martinez. His company’s marketing department was courteous, polite and very professional when they reached out to me mid-November. I believe the gentleman’s name to be Karl. After some consideration I decided to call them back. Alex’s assessment of my financial standing, based on just my basic information I provided him, was very accurate on our initial conversation. From that moment on I felt I was in good hands. I quickly canceled my transaction with the former lender even though I had already paid for my appraisal. That is how much trust I placed on Alex and his West Coast Mortgage Group team. Had it not been for the long Thanksgiving holiday weekend we could have closed in the same month we got started on my file. Mr. Martinez’s work was thorough and his explanations of the process concise. He was patient, deliberate and very knowledgeable. He anticipated potential setbacks and addressed them before they even became an issue. For that reason my approval came back super clean and were able to quickly move to the Clear to Close stage.
Review by Myrna Gonzalez Rating:
We had a great experience moving with West Mortgage Group. Our rep, Alex, helped facilitate all the necessary paperwork and steps we needed to take to move to our new home. Since he was bilingual in Spanish and English it helped when relaying information to our family during the process of moving. He kept in constant contact with us regarding paperwork and important deadlines we had and was readily available to answer questions and concerns we had. Francisco, our realtor, also did an excellent job with helping us find prospective locations to move in to. He was always ready with a list of new homes and was prompt and organized showing us not only the homes but explaining the costs, pros and cons of each location with us. In the process of moving we had a family emergency and could not submit some paperwork on time but Alex worked with us to get extensions and we were treated with much patience, dignity, and respect. We appreciate all you have done for us and would recommend WMG to family and friends in the future.
Review by Flora Karami Rating:
We just bought a house and got our mortgage through West Coast Mortgage. Great company. We worked with Kathleen. Shes awesome!
Review by U F Rating:
Alex Guzman from West Coast Mortgage Group was my loan mortgage originator a few years ago and I worked with him to refinance my home into a 15-year fixed mortgage. I have nothing to say but excellent things about him and the company for the wonderful service that they provided to me. Alex is very knowledgeable, professional, courteous, hard-working, efficient, and communicates in a very clear and timely manner. Alex and the West Coast Mortgage Group made the entire process very smooth and easy for me and my wife. Alex and his company are just awesome to work with!
Review by Gurbaksh Sandhu Rating:
I was recommended to talk to Aisha and was I glad I worked on the loan with her. The loan process from the start to the closing went smoothly with her guidance. I can say a lot but the mortgage group was great to deal with and honesty goes a long way.